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  1. Jalview
  2. JAL-2367

can't run, install, uninstall Jalview, not desktop not applet

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    Details

    • Type: Story
    • Status: Open
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: 2.10.1
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Windows 10

      Description

      OK. So. I've been using Jalview for a while. I'm trying to open one of my alignments.

      Jalview won't launch. "Windows Error 2 occurred while loading the Java VM." What did I do to deserve this? Not very informative. Same thing if I Try to uninstall Jalview from through the conrol panel.

      Trying to Launch jalview.jnlp I get "Unable to Launch the application".

      After uninstalling Java and trying to run the Jalview installer with included VM. Installation stops with some bullshit error: "Installer User Interface Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command.... valid UI modes are GUI, Console". I can't even copy and paste from the notification box, but that's Java for you.

      OK. I finally got the app running by using jalview.jnlp downloaded from the page http://www.jalview.org/faq#bug The certificate error is not easy to find and I'm pretty sure I downloaded jalview.jnlp today already, so there are probably links to older versions that do not work on the Jalview site. The Jalview desktop app is stuck I cannot remove it. How about stating a version of Java that will work with the downloadable version of Jalview? And where to get it.

      [edited to remove swearing]

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              Assignee:
              jprocter Jim Procter
              Reporter:
              losingmypatience losingmypatience
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                Created:
                Updated: