unable to retrieve some pdb entries

The status of the PDB entry 3j3q is 'REL' and Jalview is still unable to retrieve the entry. It fails with the exception:

INFO : jalview.bin.Jalview - Error retrieving 3j3q from PDB
java.lang.Exception: No PDB Records for 3j3q chain ' '
at jalview.ws.dbsources.Pdb.getSequenceRecords(Pdb.java:204)
at jalview.gui.SequenceFetcher.run(SequenceFetcher.java:579)
at java.lang.Thread.run(Thread.java:745)
INFO - Error retrieving 3j3q from PDB
java.lang.Exception: No PDB Records for 3j3q chain ' '
at jalview.ws.dbsources.Pdb.getSequenceRecords(Pdb.java:204)
at jalview.gui.SequenceFetcher.run(SequenceFetcher.java:579)
at java.lang.Thread.run(Thread.java:745)

This suggest that JAL-1852 may not be the ideal solution.