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  1. Jalview
  2. JAL-4105

Jalview fails to launch after freshly installed.

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    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 2.11.2.0
    • Fix Version/s: None
    • Component/s: launcher
    • Labels:
      None
    • Environment:
      Windows 7 professional

      Description

      I tried to install Jalview in the desktop in a public computer with Win 7 OS. After the default installation without encountering any problems. But when I tried to launch it, the bar showing the progress run to 100% then a window saying it encountered a problem, and failed to launch. I tried the way mentioned here:
      Jalview has encountered an error during launch
      https://www.jalview.org/help/faq/getdownerror/
      No space was in my installation path, so it didn't solve the problem.

      Please help.
      MMJJ

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            Assignee:
            soares Ben Soares
            Reporter:
            mmjj mj
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              Dates

              Created:
              Updated: