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  1. Jalview
  2. JAL-1584

Web Service not working

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    Details

    • Type: Bug
    • Status: Closed
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      I am using Windows 7 64 bit.
    • Urgency:
      Nice to have

      Description

      Hi there,
       My name is Tommy. I have been using JalView beginning this year. It is a great software to do protein alignment, which is mainly the work that I am doing at the moment.
      However, recently, I am unable to use the Web Service function to do the alignment.

      I got an error message window saying "URLs that could not be contacted: http://www.compbio.dundee.ac.uk/jabaws"

      The error also says that "It may be that you have invalid JABA URLS in your web service preferences or mis-configured HRRP proxy settings."

      I have followed the instruction in the error box to check the connection and web service in the tools -> Preference dialog box.

      I have also make sure that JABAWS box is checked. But nothing works.

      It would be great if you can advice me on what I can do. Since it has been working fine beginning of this year, I hope this is not a major glitch in the new version.

      Thank you.

      Sincerely,
      Tommy

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              Assignee:
              jprocter James Procter
              Reporter:
              nativex7 Tommy
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                Dates

                Created:
                Updated:
                Resolved: